Frequently asked questions
Answers across all client pathways
Explore first questions from homeowners, commercial owners and infrastructure teams.
Homeowners · Commercial · Infrastructure
How do I know if cracks may be caused by foundation movement?
New diagonal cracks, stair-step cracks, sticking doors and uneven floors can be indicators. A professional assessment is required to identify the cause.
What kinds of settlement can you address?
The team assesses differential settlement, foundation movement, sunken slabs, equipment base movement, voids and weak ground.
What kinds of settlement can you address?
The team assesses differential settlement, foundation movement, sunken slabs, equipment base movement, voids and weak ground.
Will I need to move out during the work?
Many suitable projects can be delivered through compact access points with limited disruption.
Can work proceed while the asset remains operational?
Many projects are sequenced to reduce closure or shutdown.
Can work proceed while the asset remains operational?
Many projects are sequenced to reduce closure or shutdown.
How long does a foundation repair take?
Duration depends on the condition, access and required outcome.
How is movement controlled during lifting?
Survey instruments track structural response and guide each treatment stage.
How is movement controlled during lifting?
Survey instruments track structural response and guide each treatment stage.
Is every crack a serious structural problem?
No. Location, direction, width, age and whether it is changing all help assess significance.
What information is useful for an initial review?
Photos, surveys, movement records, geotechnical information, drawings and constraints are useful.
What information is useful for an initial review?
Photos, surveys, movement records, geotechnical information, drawings and constraints are useful.